¶ Cause
Forgot the login password and not able to log into Endless OS with an existing user account.
¶ Resolution
Endless OS provides a unique online self-service to help users to recover from password lost:
Password Unlock Tool
¶ Steps to unlock and reset the user password
¶ Obtian the verification code
On your computer, after typing in the false password:
- Click on Show Hint
- Click on Forgot Password
And a Verification Code will be generated as in the following screenshot:
¶ Generate the Unlock Code
On a secondary device with the Internet connection:
- Open any browser and enter the following web address:
http://pwreset.endlessos.org - Click on Sign-in with Endless with your Google/Gmail Account or sign-up with other Email address
- Enter the Verification Code from the Endless OS login screen
- Generate and keep the code
¶ Reset and create new password
Go back to your computer,
- Enter the generated Unlock Code
- Create the new password
- Retype the same password just entering
- Create a reminder that helps you to recall this password
(Also, it would be a good idea to write down this password somewhere safe to avoid the trouble next time)
And now you can log in to Endless OS with your new password
¶ Disable the self password reset service
In case you don't want anyone or yourself to unlock the computer when losing the password, you can disable it.
- Open a terminal then enter:
pkexec --user Debian-gdm dbus-run-session gsettings set org.gnome.shell password-reset-allowed disable